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Delivery Information
Delivery is for non-shippable items such as large bags of Dry Food over 30lbs and Frozen raw food. There is a minimum FOOD order requirement of $75.00. All items on the website can be delivered in addition to the food order once this requirement is met.
Orders need to be placed by 1:00pm Monday for same week delivery (delivery dates vary by location).
Delivery is available in the Heber Valley, Park City, Salt Lake, and Provo areas. Delivery fees are to be paid separately at time of delivery. An adult must be present at time of delivery.
Delivery Fees:
Heber Valley FREE
Park City Area FREE
Provo Area $10.00
Salt Lake Area $10.00
Orders may also be phoned or emailed. Please include complete billing address, credit card information including expiration date and security code, as well as phone numbers.
An adult needs to be home at time of delivery. Please call or email if you need more details.
Shipping/Return Information
Most orders ship via USPS priority mail or Fed Ex Home Delivery Monday - Friday within 24 hours except holidays. Your order may ship in multiple shipments if we are out of stock on any items in your order but you will be notified if this is the case.
We accept returns on non-food items if they have not been opened or used but you will be responsible for shipping charges both ways and a 15% re-stocking fee. If it is an item that was shipped in error or there is a manufacturer defect than shipping charges will be refunded and no re-stocking fee will be charged. All returns require a return authorization number, so please call or email before returning.
If you have an issue with food items please contact the manufacturer first as many offer a return policy for food. We would be happy to assist you in this matter.
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