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Welcome to WholePet Market

Shipping/Delivery

Delivery Information

Delivery is for non-shippable items such as large bags of Dry Food over 28lbs and Frozen raw food.  There is a minimum FOOD order requirement of $49.00.  All items on the website can be delivered in addition to the food order once this requirement is met.

Orders need to be placed by noon Monday for Orijen and Acana Friday delivery and the following week for all other food delivery (delivery dates vary by location).  We order in food once a week to make sure we have the freshest possible food for our customers.  We can setup up an automatic delivery program that is convenient for you after your initial order so you never run out of food again!

Delivery is available in the Heber Valley, most of Wasatch County, Park City, most of Summit County, Salt Lake, and Provo areas.  Delivery fees are to be paid separately at time of delivery.  An adult must be present at time of delivery.

Delivery Fees:

Heber Valley, Wasatch County (some restrictions) FREE

Park City Area, Summit County (some restrictions) FREE

Provo Area $10.00

Salt Lake Area $10.00

Orders may also be phoned or emailed. Please include complete billing address, credit card information including expiration date and security code, as well as phone numbers.

An adult needs to be home at time of delivery.  Please call or email if you need more details.

Shipping Information

Raw, Dry, and Canned food do not qualify for free shipping.  Please email or call for pricing if you would like these items shipped.

Most orders ship via USPS priority mail or Fed Ex Home Delivery Monday - Friday within 24 hours except holidays.   Your order may ship in multiple shipments if we are out of stock on any items in your order but you will be notified if this is the case.

We accept returns on non-food items if they have not been opened or used but you will be responsible for all shipping charges.   If it is an item that was shipped in error or there is a manufacturer defect than shipping charges will be refunded.   All returns require a return authorization number and must be returned within 15 days from date of purchase, so please call or email before returning.

If you have an issue with food items please contact the manufacturer first as many offer a return policy for food but we would be happy to assist you in this matter.